For all life-threatening emergencies: call 911.
Who’s Who?
Adult Protective Services is a state-by-state service to investigate elder abuse for people at home, living within the community.
The Long-Term Care Ombudsman in each state is responsible for investigating elder abuse in nursing homes and other living facilities.
Each state has its own resources and agencies to assist with elder abuse investigations and prosecutions. If you suspect elder abuse is occurring, please get in touch with one of the following agencies to report your concerns.
National Elder Abuse Support Resources
- Eldercare Locator: This national service assists individuals with finding elder care resources, including elder abuse support. Eldercare Locator can be reached by phone from 9 am to 8 pm EST, Monday through Friday. Eldercare Locator is also available online 24/7.
- National Domestic Violence Hotline: This 24/7 hotline is available for all victims of domestic violence, including elders. Call 1-800-779-7233 to reach this hotline. A TTY line (for people who are deaf or have a hearing impairment) is also available at 1-800-787-3224.
- Nursing Home Compare: Medicare’s official Nursing Home Compare tool allows you to check the ratings of every nursing home in the country that receives government funding. It ranks nursing homes on a five-star scale in categories like staffing, quality measures and more. It also provides reports on health inspections and statistics on citations for each home.
- National Center on Elder Abuse: The National Center on Elder Abuse (NCEA) is the official hub for violence and exploitation against seniors. It includes key information on this national problem and additional resources to access if you or someone you love is being abused.
State-by-State Elder Abuse Resources
Alabama
- Neglect & Exploitation Adult Abuse Hotline: 1-800-458-7214
- Complaint Line – Assisted Living Facilities: 1-866-873-0366
- Complaint Line – Health Care Facilities: 1-800-356-9596
- Alabama Adult Protective Services
- Alabama Family Protection Unit - Office of Attorney General
- Alabama Department Of Senior Services
- Alabama Medicaid Agency
Alaska
- Alaska Protective Services: 907-269-3666 (local) or 1-800-478-9996 (out of state)
- Alaska Long-Term Care Ombudsman: 907-334-4480 (local) / 1-800-730-6393 (out of state)
- Office of Elder Fraud & Assistance: 907-334-5989
- Alaska Adult Protective Services
- Alaska Long-Term Care Ombudsman
- Office of Elder Fraud & Assistance
- Alaska Senior & Disability Services
- Alaska Department of Law
Arizona
- Arizona Adult Protective Services: 1-877-767-2385 or 1-877-815-8390 (TTD)
- Maricopa: 1-602-264-4357 or www.aaaphx.org
- Pima: 1-520-790-7262 or www.pcoa.org
- Yavapaid, Coconin, Navajo & Apache: 1-877-521-3500 or www.nacog.org
- Mohave, La Paz, Yuma: 1-800-782-1886 or www.wacog.com
- Pinal, Gila: 1-520-836-2758 or www.pgcsc.org
- Cochise, Graham, Greenlee, Santa Cruz: 1-520-432-2528 or www.seago.org
- Navajo Nation: 1-928-871-6868 or www.naaa.navajo-nsn.gov
- Inter-Tribal Council/Region 8: 1-602-258-4822 or www.itcaonline.com
- Arizona Adult Protective Services
- Arizona Long Term Care Ombudsman
- Arizona Office of Long Term Care Licensing
- Arizona Division of Aging & Adult Services
- Arizona Office of Attorney General
Arkansas
- Arkansas Adult Protective Services: 1-800-482-8049
- Office of Long Term Care Investigations (Pulaski): 501-682-8425
- Office of Long Term Care Investigations (other): 1-800-582-4887
- Arkansas Domestic Violence 24-Hour Hotline: 1-800-332-4443
- Arkansas Adult Protective Services
- Arkansas Long Term Care Ombudsman
- Arkansas Department of Health and Human Services, Services for Nursing Home Residents
- Arkansas Division of Aging and Adult Services
- Arkansas Office of Attorney General
California
- Adult Protective Service hotlines are available for each individual county:
- 24-Hour Abuse Hotlines By County (PDF)
- California Adult Protective Services
- California Long Term Care Ombudsman
- California Department of Aging
- California Department of Social Services, Research and Development Division
- California Department of Corporations Seniors Against Investment Fraud
- California Courts Self-Help Center - Elder Abuse
- California Attorney General’s Medi-Cal Fraud Bureau
Colorado
Elder abuse within the community and in long-term care facilities are handled by each individual county.
- Colorado Area Agency on Aging: 1-303-480-6700 (Denver) or 1-866-959-3017 (other)
- Colorado Adult Protective Services Hotlines By County (website)
- Colorado Long-Term Care Ombudsman: 1-303-480-6734
- Elder Refugee Program: 1-303-480-6729
- Veterans-Directed Home & Community Services: 1-303-480-6755
- Colorado Adult Protective Services
- Colorado Long Term Care Ombudsman
- Colorado Department of Public Health and Environment, Health Facilities Division
- Colorado Division of Aging and Adult Services
Connecticut
- Protective Services for the Elderly: 1-888-385-4225 (local) or 1-800-203-1234 (out of state)
- United Way 24-Hour Help Line: 2-1-1
- Long-Term Care Ombudsman: 1-866-388-1888 (local) or 1-860-424-5200 (out of state)
- Connecticut Protective Services for the Elderly
- Connecticut Long Term Care Ombudsman
- Connecticut Aging Services Division
- Connecticut Commission on Aging
- Connecticut Office of Attorney General
- Prudence Crandall Center (Domestic Violence Services)
Delaware
District of Columbia
- Adult Protective Services: 1-202-541-3950
- Long Term Care Ombudsman: 1-202-434-2120 or 1-202-434-6562 (TTD)
- Inspector General Office: 1-202-727-2540
- DC Human Services Help Line: 2-1-1
- DC Adult Protective Services
- DC’s Inspector General Office
- DC Department of Health
- DC Office on Aging
- DC Office of Attorney General
Florida
- Florida Abuse Hotline: 1-800-962-2873 or 1-800-453-5145 (TTD)
- Long-Term Care Ombudsman: 1-888-831-0404
- Elder Helpline: 1-800-963-5337
- Senior Legal Helpline: 1-888-895-7873
Georgia
- Georgia Adult Abuse Report Hotline: 1-888-774-0152
- Long Term Care Abuse/Neglect Reporting Line: 1-404-657-5728 (Atlanta) or 1-800-878-6442
- Georgia Adult Protective Services: 1-404-657-5250
- Georgia Long-Term Care Ombudsman: 1-888-454-5826
- Georgia Adult Protective Services
- Georgia Long Term Care Ombudsman
- Georgia Department of Community Health, Healthcare Facility Regulation
- Georgia Area Agencies on Aging Online Directory
- Georgia Division of Aging Services
- Georgia Council on Aging
- Georgia Office of Attorney General
Hawaii
Hawaii Adult Protective Services by Island:- Oahu: 1-808-832-5115
- Maui/Molokai/Lanai: 1-808-327-6280
- East Hawaii (Hilo): 1-808-933-8820
- West Hawaii (Kuna): 1-808-327-6280
- Kauai: 1-808-241-3337
- Hawaii Long-Term Care Ombudsman: 1-808-586-7268
- Hawaii Adult Protective Services
- Hawaii Long-Term Care Ombudsman
- Hawaii Executive Office on Aging
- Hawaii Department of the Attorney General
Idaho
- Idaho Adult Protection Services: 1-208-223-4023
- Idaho Long-Term Care Ombudsman
- Eldercare Locator: 1-800-677-1116
- Idaho Commission on Aging Office: 1-208-334-3833
- Idaho Adult Protection Services
- Idaho Long-Term Care Ombudsman
- Idaho Bureau of Facility Standards
- Idaho Commission on Aging
- Idaho Office of Attorney General
Illinois
- Elder Abuse 24 Hour Hotline: 1-866-800-1409 or 1-800-544-5314 (TTY)
- Senior Helpline: 1-800-252-8966 or 1-888-206-1237 (TTY)
- Illinois Protective Services for Seniors
- Illinois Long-Term Care Ombudsman
- Illinois Domestic Violence Directory
- Illinois Department on Aging
- Illinois Department of Public Health – Nursing Homes in Illinois
- Illinois Office of Attorney General
Indiana
- Indiana State Hotline: 1-800-992-6978
- Indiana Adult Protective Services
- Long-Term Care Division: Indiana Department of Health
- Indiana Family & Social Services Administration, Division of Aging
- Indiana Elder Investment Fraud & Exploitation Resources
- Indiana Office of Attorney General Consumer Services Division
Iowa
- Iowa Abuse Hotline: 1-800-362-2178
- Iowa Nursing Home Complaint Hotline: 1-877-686-0027
- Iowa Long-Term Care Ombudsman: 1-800-532-3213
- Iowa Long-Term Care Ombudsman
- Iowa Department on Aging, Elder Abuse Program
- Iowa Department of Human Services - Dependent Adult Abuse
- Iowa Department on Aging, Elder Advocacy & Assistance
- Iowa Office of the Attorney General
Kansas
- Kansas Elder Abuse Hotline (APS): 1-800-922-5330 (Kansas) or 1-785-296-0044 (other)
- Kansas Long-Term Care Ombudsman: 1-785-296-3017 or 1-877-662-8362
- Kansas Adult Protective Services
- Kansas Long-Term Care Ombudsman
- Kansas Department on Aging
- Kansas Attorney General’s Office
Kentucky
- Kentucky Adult Protection Branch: 1-800-752-6200
- Kentucky Long-Term Care Ombudsman: 1-800-372-2973 or 1-800-627-4702 (TTY)
- Kentucky Long-Term Care Ombudsman (out of state): 1-800-327-2991
- Kentucky Legal Helpline: 1-800-200-3633
- Kentucky Adult Protection Branch (Cabinet for Health & Family Services)
- Kentucky Long-Term Care Ombudsman
- Kentucky Office of Inspector General
- Kentucky Office of Attorney General
Louisiana
- Louisiana Adult Protective Services: 1-800-898-4910
- Louisiana Elderly Protective Services: 1-888-810-1819
- Long-Term Care Ombudsman: 1-866-632-0922 (local) or 1-225-342-7100 (out of state)
- Louisiana Elderly Protective Services
- Louisiana Long Term Care Ombudsman
- Louisiana Governor’s Office of Elderly Affairs
- Louisiana Office of Attorney General
Maine
- Adult Protective Services Hotline: 1-800-624-8404
- Residential Care Facilities Support: 1-800-383-2441
- Adult Protective Services
- Maine Long-Term Care Ombudsman
- Maine Office of Elder Services
- Maine Office of Attorney General
Maryland
- Maryland Elder Abuse Hotline: 1-800-917-7383
- Maryland Nursing Home Care Licensure: 410-402-8201 or 1-877-402-8219
- Maryland Long-Term Care Ombudsman: 1-410-767-1100
- Maryland Adult Protective Services
- Maryland Long Term Care Ombudsman
- Maryland Department of Aging
- Maryland Office of Health Care Quality
- Maryland Office of Attorney General
Massachusetts
- Massachusetts Elder Abuse Hotline: 1-800-922-2275
- Protective Services Programs: 1-617-727-7750
- 1-800-AGE-INFO: 1-800-243-4636
- Massachusetts Adult Protective Services
- Massachusetts Long Term Care Ombudsman
- Massachusetts Assisted Living Ombudsman
- Massachusetts Community Care Ombudsman
- Massachusetts Executive Office of Elder Affairs
- Massachusetts Office of Attorney General
Michigan
- Michigan 24/7 Abuse & Neglect Hotline: 1-855-444-3911
- Michigan Long-Term Care Ombudsman: 1-866-485-9393
- Michigan Adult Protective Services
- Michigan Long Term Care Ombudsman
- Preventing Resident Abuse and Neglect in Michigan Health Care Facilities
- Michigan Department of Human Services—Abuse & Neglect
- Michigan Office of Services to the Aging
- Michigan Department of Community Health
- Michigan Office of Attorney General
Minnesota
- Seniors Linkage Line: 1-800-333-2433 or 1-800-627-3529 (TTY)
- Minnesota Long-Term Care Ombudsman: 1-800-657-3592 or 1-651-431-2555 (TTY)
- Minnesota Adult Protective Services
- Minnesota Office of Ombudsman for Long-Term Care
- Minnesota Department of Health
- Minnesota Department of Human Services Licensing
- Minnesota Office of Attorney General
Mississippi
- Mississippi Elder Abuse Hotline: 1-800-222-8000
- Mississippi Healthcare Facility Complaints: 1-800-227-7308
- Mississippi Abuse Hotline: 1-800-852-8341
- Mississippi Adult Protective Services
- Mississippi Aging & Adult Services
- Mississippi Long-Term Care Ombudsman
- Mississippi Office of Attorney General, Vulnerable Adult Unit
Missouri
- Adult Abuse & Neglect Hotline: 1-800-392-0210
- Long-Term Care Ombudsman: 573-526-0727 (local) or 1-800-309-3282
- Missouri Adult Protective Services
- Missouri Long-Term Care Ombudsman
- Missouri Department of Health & Senior Services
- Missouri Attorney General
Montana
- Adult Protective Services: 1-800-551-3191 (local) or 1-406-444-4077 (out of state)
- Long-Term Care Ombudsman: 1-800-332-2272
- Montana Senior & Long Term Care Division: 1-406-444-4077
- Montana Adult Protective Services
- Montana Long-Term Care Ombudsman
- Montana Senior & Long Term Care Division
- Montana Department of Justice
Nebraska
- 24-Hour Elder Abuse Hotline: 1-800-652-1999
- Long-Term Care Ombudsman: 1-800-942-7830 (local) or 1-402-471-2307 (out of state)
- Nebraska Adult Protective Services
- Nebraska Long-Term Care Ombudsman
- Nebraska HHS, Health Care Facilities & Services Complaints
- Nebraska State Unit on Aging
- Nebraska Domestic Violence Coalition
- Nebraska Office of Attorney General
Nevada
- Nevada Adult Protection Services
- Toll-Free Statewide: 1-888-729-0571
- Northern Nevada: 1-775-688-2964
- Southern Nevada: 1-702-486-6930
- Nevada Elder Protective Services
- Nevada Long Term Care Ombudsman
- Nevada Aging & Disability Services Division
- Nevada Office of Attorney General
New Hampshire
- Adult Protective Services: 1-800-949-0470 (local) or 1-603-271-7014 (out of state)
- Long-Term Care Ombudsman: 1-800-442-5640 (local) or 1-603-271-4375 (out of state)
- New Hampshire Adult Protection Program
- New Hampshire Long-Term Care Ombudsman
- New Hampshire Bureau of Elderly and Adult Services
- New Hampshire Department of Justice Elder Abuse and Financial Exploitation Unit
New Jersey
- Division of Aging Services: 1-800-792-8820
- County-Based Aging Services Info: 1-877-222-3737
- Long-Term Care Ombudsman: 1-877-582-6995 (local) or 1-609-943-4023 (out of state)
- New Jersey Adult Protective Services
- New Jersey Long Term Care Ombudsman
- New Jersey Department of Health and Senior Services, Division of Health Facilities Evaluation and Licensing
- New Jersey Division of Aging and Community Services
- New Jersey Division of Criminal Justice
New Mexico
- Adult Protective Services: 1-866-654-3219 or 1-505-476-4912
- New Mexico Health Facility Complaints: 1-800-752-8649
- Long-Term Care Ombudsman:
- Toll-Free: 1-866-842-9230
- Albuquerque: 1-505-255-0971
- Las Cruces: 1-505-647-2095
- Santa Fe: 1-505-476-4761
- New Mexico Adult Protective Services
- New Mexico Long-Term Care Ombudsman
- New Mexico Aging and Long-Term Services Department
- New Mexico Division of Health Improvement, Incident Management Bureau
- New Mexico Resource Directory
New York
- Home Health Care Info & Complaints: 1-800-628-5972
- Nursing Home Complaint Hotline: 1-888-201-4563
- Adult Care & Assisted Living Complaints: 1-866-893-6772
- New York Medicaid Office: 1-800-342-3005, option #6
- New York Adult Protective Services
- New York Office for the Aging
- New York Office for the Prevention of Domestic Violence
- New York Office of Attorney General
North Carolina
- NC County Departments of Social Services Phone Directory (PDF Document)
- NC Long-Term Care Ombudsman Regional Phone Directory (PDF)
- North Carolina Adult Protective Services
- North Carolina Long Term Care Ombudsman
- North Carolina Aging and Adult Services
- North Carolina At-Risk Case Management Services
- North Carolina Department of Justice
North Dakota
- Human Services Senior Info Hotline: 1-800-462-5465
- North Dakota Adult Protective Services
- North Dakota Long Term Care Ombudsman
- North Dakota Aging Services Division
- North Dakota Department of Health, Health Facilities
- North Dakota Department of Human Services Tribal Liaison
- North Dakota Office of Attorney General
Ohio
The Department of Jobs & Family Services investigate all elderly abuse cases in Ohio.Oklahoma
- Oklahoma Adult Abuse Line (After-Hours Only): 1-800-522-3511
- Oklahoma Safe Line (Domestic Violence): 1-800-522-7233
- Oklahoma Adult Protective Services
- Oklahoma Long-Term Care Ombudsman
- Oklahoma Aging Services Division
Oregon
- Oregon Abuse Hotline: 1-800-503-7233 or 1-503-945-5832 (out of state)
- Long-Term Care Ombudsman: 1-800-522-2602 or 1-503-378-6533 (out of state)
- Oregon Adult Protective Services
- Oregon Long-Term Care Ombudsman
- Oregon Division of Seniors and People with Disabilities
- Oregon Department of Justice
Pennsylvania
- Adult Abuse Hotline: 1-800-490-8505
- Department of Aging: 1-717-265-7887
- Health Nursing Home Complaints: 1-800-254-5164
- Pennsylvania Area Agency on Aging
- Pennsylvania Department of Aging: Abuse or Crime
- Pennsylvania Department of Aging: Protective Services
- Pennsylvania Department of Aging: Ombudsman Program
- Pennsylvania Department of Health
- Pennsylvania Office of Attorney General - Protecting Seniors
Rhode Island
- Elderly Affairs Protective Services: 1-401-462-0555
- Alliance for Better Long-Term Care: 1-401-785-3340
- Rhode Island Adult Protective Services
- Rhode Island Department of Attorney General
- Rhode Island Department of Health
South Carolina
- Child & Family Services: 1-803-898-7318
- Family Caregiver Support / Long-Term Care Ombudsman:
- 1-800-868-9095 (Richland County)
- 1-803-734-9900 (other)
- South Carolina Adult Protective Services
- South Carolina Long Term Care Ombudsman
- South Carolina Department of Health and Environmental Control
- South Carolina Lieutenant Governor’s Office on Aging
South Dakota
- Adult Services & Aging (local): 1-866-854-5465
- Adult Services & Aging (out of state): 1-605-773-3656
- South Dakota Adult Services & Aging
- South Dakota Adult Protective Services
- South Dakota Long Term Care Ombudsman
- South Dakota Domestic Abuse Program (PDF)
- South Dakota Office of Attorney General - Seniors
Tennessee
- Tennessee Adult Protective Services
- Toll-Free: 1-888-277-8366
- Knoxville: 1-865-594-5685
- Chattanooga: 1-423-634-6624
- Nashville: 1-615-532-3492
- Memphis: 1-901-320-7220
- Long-Term Care Ombudsman: 1-615-741-2056 ext. 117
- Tennessee Adult Protective Services
- Tennessee Long Term Care Ombudsman
- Tennessee Department of Health Abuse Registry
- Tennessee Commission on Aging & Disability
- Tennessee Office of Attorney General
Texas
Utah
- Adult Protective Services (Salt Lake County): 1-801-538-3567
- Adult Protective Services (other counties): 1-800-371-7897
- Utah Adult Protective Services
- Utah Long Term Care Ombudsman
- Utah Bureau of Health Facility Licensing
- Utah Division of Aging & Adult Services
- Utah Office of Attorney General - Senior Abuse
Vermont
- Vermont Adult Protective Services: 1-802-871-3317
- Division of Licensing Abuse Complaints: 1-800-564-1612 or 1-802-241-3918
- Vermont APS After-Hours: 1-800-649-5285
- Vermont Adult Protective Services
- Vermont Division of Licensing and Protection
- Vermont Department of Disabilities, Aging & Independent Living
- Vermont Office of Attorney General
Virginia
- Elder Abuse 24-Hour Hotline: 1-888-832-3858
- Long-Term Care Ombudsman: 1-804-565-1600
- Virginia Adult Protective Services
- Virginia Long-Term Care Ombudsman
- Virginia Department for Aging and Rehabilitative Services
- Virginia Department of Health: Office of Licensure, Long Term Care
- Virginia DSS Domestic Violence Program
Washington
- Washington Abuse Hotline: 1-866-363-4276
- Residential Care Services Incident Reporting: 1-800-562-6078
- Washington Adult Abuse and Prevention Program
- Washington Aging & Disability Services
- Washington Long-Term Care Ombudsman
- Washington Office of Attorney General
West Virginia
- West Virginia 24-Hour Abuse Hotline: 1-800-352-6513
- West Virginia Long-Term Care Ombudsman: 1-800-834-0598
- West Virginia Adult Protective Services
- West Virginia Long Term Care Ombudsman
- West Virginia Bureau of Senior Services
- West Virginia Office of Attorney General
Wisconsin
Wyoming
- Wyoming State Health Department: 1-800-457-3659 or 1-307-777-3602 (out of state)
- Wyoming HD Aging Division: 1-307-777-7995
- Healthcare Facility Licensing: 1-307-777-7123
- Wyoming Long-Term Care Ombudsman: 1-307-777-8735
- Wyoming Adult Protective Services
- Wyoming Department of Health, Aging Division
- Wyoming Department of Family Services
- Wyoming Office of Attorney General, Division of Victim Services